Privacy Policy
Effective Date: Jan 1st, 2026
Cleantegrity LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, schedule cleaning services, or otherwise interact with us.
Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Email address
- Phone number
- Service address
- Billing address
- Payment information
- Account login credentials (if applicable)
Service Information
- Property details
- Cleaning preferences
- Appointment history
- Special instructions related to cleaning services
Technical Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages visited
- Date and time of visits
- Website usage data
Cookies and Tracking Technologies
We may use cookies and similar technologies to improve website functionality, remember preferences, analyze traffic, and enhance user experience.
How We Use Your Information
We may use your information to:
- Schedule and manage cleaning appointments
- Process payments
- Communicate with you regarding services
- Send appointment confirmations and reminders
- Respond to inquiries and customer support requests
- Improve our website and services
- Detect and prevent fraud or unauthorized activity
- Comply with legal obligations
Payment Processing
Payments made through our website may be processed by third-party payment providers. We do not store complete credit card numbers on our servers. Payment information is handled in accordance with the security standards of our payment processing partners.
How We Share Information
We do not sell your personal information.
We may share information with:
Service Providers
Third-party vendors who help us operate our business, including:
- Payment processors
- Website hosting providers
- Scheduling software providers
- Customer communication services
Cleaning Personnel
Information necessary for completing scheduled cleaning services, such as service address, appointment details, and cleaning instructions.
Legal Requirements
We may disclose information if required by law or if we believe disclosure is necessary to:
- Comply with legal obligations
- Protect our rights or property
- Prevent fraud or security threats
- Protect the safety of customers or others
Data Retention
We retain personal information for as long as necessary to:
- Provide services
- Maintain business records
- Resolve disputes
- Comply with legal obligations
When information is no longer needed, we take reasonable steps to securely delete or anonymize it.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have rights regarding your personal information, including the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Object to certain processing activities
- Request a copy of your information
To exercise these rights, please contact us using the information below.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Children’s Privacy
Our services are intended for adults. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected information from a child under 13, we will take reasonable steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Cleantegrity LLC
By using our website or services, you acknowledge that you have read and understood this Privacy Policy.